Are departments required to order supplies?

Published: Mar 12th, 2018

No, all supplies except paper will be provided by Zeno and are included in your cost per impression (CPI) charge. Please do not fall victim to telemarketing fraud from companies […]

Are departments required to purchase supplies?

Published: Mar 12th, 2018

You shouldn’t have to order supplies manually. Zeno will monitor toner levels through intelligent device monitoring software and will automatically dispatch toner when levels are low. Note: Waste Container Kits […]

Can I choose a different contractor?

Published: Apr 27th, 2015

No, this is an exclusive contract.

Are specialty printers, such as research lab printers, wide format printers etc. included in the PrintSmart program? What other equipment is not included in the PrintSmart program?

Published: Apr 27th, 2015

Specialty printers will not be included in the PrintSmart program along with receipt printers, faculty desktop printers; additional items will be added to this list as equipment is discovered through […]

Are the student lab printers included in the PrintSmart program?

Published: Apr 27th, 2015

No, student lab printers are not included in the program at this time.

What will happen to our old equipment?

Published: Apr 27th, 2015

Used equipment will be collected by UF Asset Management and scrubbed of data prior to being salvaged.

Why pick just one vendor? Doesn’t this create a kind of monopoly?

Published: Apr 27th, 2015

The selection of one vendor was a conscious decision made by UF Procurement Services to pursue a managed print solution to reduce costs for campus. A formal public solicitation and […]

How does the contract work?

Published: Apr 27th, 2015

All devices will be charged the B/W CPI rate and Color CPI rate for actual usage where an impression is put to page. Included in this rate are access to […]

What is included in the program? What type of equipment will be provided in the PrintSmart Program?

Published: Apr 27th, 2015

The PrintSmart Program includes equipment (MFD’s and Workgroup printers), preventive maintenance, break/fix repair and parts, software, installation, training and supplies (including staples, excluding paper). The type, models, and quantities of […]

Why is UF introducing the PrintSmart initiative?

Published: Apr 27th, 2015

UF Procurement Services negotiated and awarded a contract to Xerox/Zeno (ITN21SN-110 effective July 1, 2021) with the purpose of introducing multifunctional devices (MFDs) and a managed print solution to the […]