I have security and compliance requirements – will I lose those features?

Published: Apr 27th, 2015

Your security and compliance requirements will be noted during the assessment and factored into the final recommendation. All devices covered under the PrintSmart program have a featured called “Secured Print’ […]

What happens if a department’s output needs change?

Published: Apr 27th, 2015

If there is a substantial change in output needs such as volume, number of users, application changes, etc., the Zeno project team will re-evaluate the needs of your department and […]

Will equipment be removed from the department? Will the contractor decide if the department can keep the equipment?

Published: Apr 27th, 2015

That depends on several factors including the age of the equipment, if UF owns or leases the equipment and how expensive it is to maintain the equipment. Ultimately, it will […]

When will I receive my new equipment?

Published: Apr 27th, 2015

Once this information is confirmed, the equipment will be ordered. It usually takes 3-4 weeks to be delivered and installed. Before the equipment is delivered, a Zeno representative will contact […]

What happens next?

Published: Apr 27th, 2015

Zeno personnel will review the recommendation with the department representative and answer any questions. Once written approval is received to move forward, then the Zeno representative will confirm if sufficient […]

What’s the first step?

Published: Apr 27th, 2015

Once your department has decided that they’re interested in the PrintSmart program, simply submit a “Device Request” located on the PrintSmart home page. In turn, a Zeno representative will provide […]

What is the benefit of a managed print solution?

Published: Apr 27th, 2015

One of the most valuable benefits of a managed print solution is the fact that equipment in the program can be matched to departmental needs based on monthly volume, quality, […]

Why should my department enroll in the PrintSmart program?

Published: Apr 27th, 2015

In assessing UF’s current printing environment, several problems were identified. Findings from the initial study revealed UF’s current fleet includes too much equipment, the wrong type of equipment, and redundant […]