Break/Fix & Supply Request

Published: July 24th, 2015

Category: News

Key Device Contacts (KDC) can now submit their Break/Fix & Supply request via the PrintSmart web portal instead of calling the Help desk to report an issue. NOTE: Units supported by UF Health IT should continue to call the Technical Support Center at 265-0526 for break/fix issues but can utilize the PrintSmart web portal for supply requests.

To access the web portal, simply click on the link below which will take you to the Break/Fix & Supply request screen.

Next, click on the appropriate button (‘Break/Fix’ for issues with your print device(s) or ‘Supply Request’ to get access to supplies) where you will be redirected to the web portal sign-on screen.

Feel free to contact the PrintSmart team at with any questions.

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