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Monthly Performance Scorecard

Published: Dec 20th, 2016

The PrintSmart team monitors the “Service Level Agreement” (SLA’s) at our monthly business review meetings with Zeno. At this meeting we review several components of the SLA from the previous […]

Changes to the PrintSmart Program

Published: Jun 17th, 2016

Since implementing the PrintSmart program, UF has saved over 2.4 million dollars, with over 1,388 PrintSmart devices installed on campus. The devices have an average uptime of over 99%, and Xerox responds to issues within an average of 4 hours.

Replacing your Copier

Published: Apr 4th, 2016

If you’re in the process of replacing your current copier with a PrintSmart device, PLEASE remember to complete the following action items: If the lease has expired on your old […]

Replacing Toner Cartridge

Published: Apr 4th, 2016

DO NOT replace your toner within your device when you receive a message on the machine that your toner level is at 20% or lower. ONLY replace the toner in […]

PrintSmart Savings Tracker

Published: Mar 24th, 2016

Updated 5/27/2020 The PrintSmart Savings Tracker is based on the total b/w and color impressions for each month multiplied by the PrintSmart cpi rate and subtracting UF’s actual toner cost […]

How to Store Paper to Minimize Printing Problems

Published: Feb 15th, 2016

How you store your copy paper may have a direct effect on the performance of your PrintSmart device. While the “To Do’s” of paper storage may seem obvious, you may […]

Non-Auto Replacement Supplies

Published: Dec 22nd, 2015

All Key Device Contacts (KDC) must remember to order a spare “Waste Toner Container” or “Staples” for your device by either contacting the PrintSmart helpdesk at 1-800-226-6482 or utilizing the […]

Powering Your PrintSmart Device

Published: Dec 22nd, 2015

Please make sure your PrintSmart copier is the only device plugged into an electrical outlet. Having more than one item plugged into a receptacle shared by your PrintSmart device or […]

UF Toner Recycling Program

Published: Jul 24th, 2015

Departments can now recycle their USED Toner Cartridges. The program includes recycling toner cartridges from your PrintSmart devices and all other non-Xerox printers & copiers (regardless of the brand). The […]

Break/Fix & Supply Request

Published: Jul 24th, 2015

Key Device Contacts (KDC) can now submit their Break/Fix & Supply request via the PrintSmart web portal instead of calling the Help desk to report an issue. NOTE: Units supported […]