Published: Dec 20th, 2016
The PrintSmart team monitors the “Service Level Agreement” (SLA’s) at our monthly business review meetings with Zeno. At this meeting we review several components of the SLA from the previous […]
Published: Jun 17th, 2016
Since implementing the PrintSmart program, UF has saved over 2.4 million dollars, with over 1,388 PrintSmart devices installed on campus. The devices have an average uptime of over 99%, and Xerox responds to issues within an average of 4 hours.
Published: Apr 4th, 2016
If you’re in the process of replacing your current copier with a PrintSmart device, PLEASE remember to complete the following action items: If the lease has expired on your old […]
Published: Apr 4th, 2016
DO NOT replace your toner within your device when you receive a message on the machine that your toner level is at 20% or lower. ONLY replace the toner in […]
Published: Mar 24th, 2016
Updated 5/27/2020 The PrintSmart Savings Tracker is based on the total b/w and color impressions for each month multiplied by the PrintSmart cpi rate and subtracting UF’s actual toner cost […]
Published: Feb 15th, 2016
How you store your copy paper may have a direct effect on the performance of your PrintSmart device. While the “To Do’s” of paper storage may seem obvious, you may […]
Published: Dec 22nd, 2015
All Key Device Contacts (KDC) must remember to order a spare “Waste Toner Container” or “Staples” for your device by either contacting the PrintSmart helpdesk at 1-800-226-6482 or utilizing the […]
Published: Dec 22nd, 2015
Please make sure your PrintSmart copier is the only device plugged into an electrical outlet. Having more than one item plugged into a receptacle shared by your PrintSmart device or […]
Published: Jul 24th, 2015
Departments can now recycle their USED Toner Cartridges. The program includes recycling toner cartridges from your PrintSmart devices and all other non-Xerox printers & copiers (regardless of the brand). The […]
Published: Jul 24th, 2015
Key Device Contacts (KDC) can now submit their Break/Fix & Supply request via the PrintSmart web portal instead of calling the Help desk to report an issue. NOTE: Units supported […]