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Relocating Your Device

Published: Dec 12th, 2016

Device Relocation As a reminder, it’s important to always have Xerox move your PrintSmart device(s). Plugging your PrintSmart device into a different network port will most likely cause the device […]

Replacing your Copier

Published: Apr 4th, 2016

If you’re in the process of replacing your current copier with a PrintSmart device, PLEASE remember to complete the following action items: If the lease has expired on your old […]

Replacing Toner Cartridge

Published: Apr 4th, 2016

DO NOT replace your toner within your device when you receive a message on the machine that your toner level is at 20% or lower. ONLY replace the toner in […]

How to Store Paper to Minimize Printing Problems

Published: Feb 15th, 2016

How you store your copy paper may have a direct effect on the performance of your PrintSmart device. While the “To Do’s” of paper storage may seem obvious, you may […]

Non-Auto Replacement Supplies

Published: Dec 22nd, 2015

All Key Device Contacts (KDC) must remember to order a spare “Waste Toner Container” or “Staples” for your device by either contacting the PrintSmart helpdesk at (855) 306-1220 or utilizing […]

Powering Your PrintSmart Device

Published: Dec 22nd, 2015

Please make sure your PrintSmart copier is the only device plugged into an electrical outlet. Having more than one item plugged into a receptacle shared by your PrintSmart device or […]

UF Toner Recycling Program

Published: Jul 24th, 2015

Departments can now recycle their USED Toner Cartridges. The program includes recycling toner cartridges from your PrintSmart devices and all other non-Xerox printers & copiers (regardless of the brand). The […]

Break/Fix & Supply Request

Published: Jul 24th, 2015

Key Device Contacts (KDC) can now submit their Break/Fix & Supply request via the PrintSmart web portal instead of calling the Help desk to report an issue. NOTE: Units supported […]

New Device

Published: Jun 22nd, 2015

New Device: If you’re in the process of replacing a current copier with a PrintSmart device, PLEASE remember to complete the following action items:   If the lease has expired […]

Leave it on

Published: May 29th, 2015

Did you know your PrintSmart device has an Energy Star rating? In fact, eight out of the ten devices included on the PrintSmart program have a Bronze or better EPEAT […]